Solving people & performance problems.

Improving performance starts with being aware of what needs to change. At Reform·IQ, we help construction & manufacturing companies improve team performance and reduce lingering liabilities through mediation and conflict resolution.

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How to Lose Good People

The common ‘no-go’ zones for attracting and retaining a good team.

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Find the root of performance issues.

Consulting & Mediation

Tailored to you and your company, mediation helps people negotiate and communicate when they might not be able to on their own.

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Training & Development

Leadership, Communication, and Corporate workshops for everyone from management to workers who are in the field and on the floor.

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On-demand Online Courses

Subscription-based, short online training for employees who don’t want to participate in an in-person group workshop.

Coming soon!

ABOUT US

Dysfunction in the workplace is costly.

Let’s be real… Most people resist investing in “conflict resolution” — but all our clients like reducing mistakes from poor communication.

They also like increased performance, decreasing turnover, and in some cases, even avoiding litigation.

You might be surprised but when your employees feel better about their job, they’ll do a better job. We can help with that.

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Honest Feedback

"Shannon is a velvet brick. Hard Truth wrapped in compassion. She is approachable, professional and easy to communicate with. The strength and insight she will offer is at times uncomfortable to hear, but you can always trust you’re getting the whole story."

— Team Development, Public Sector
"Being honest, nobody was a fan when Shannon came on board. But our company grew rapidly and we lost visibility as we hired more people. A lot of people don’t want to go upstairs and air out problems. She can take a problem from anybody and explain it to us in a way that we can understand and provide support to resolve it. Now we could never go back to how things were before.”

— Chief Operating Officer, Construction
“In all my dealings with Shannon, I’ve found her to be absolutely committed to reaching the best outcome for all parties. She is adept at balancing the needs of the Employer and the need of the employee through challenging transitions involving corporate change. She is skillful at facilitating dialogue and ideas in an inclusive manner that supports the Company vision while being conscious of employees’ wellbeing.”

— Union Agent, Manufacturing
"Shannon helps companies resolve intense conflicts in the workplace, mediating and coaching people on how to have the necessary and awkward conversations that are the dreaded parts of running a business.

— Advisor, Finance
"Anyone who wants to experience the full benefit of Shannon’s expertise should be willing to consider ideas that are out of the box. They should also be willing to hear the truth about what she finds. If you want to grow your bottom line, you must identify where you’re losing resources and unhealthy conflict impacts revenue."

— Team Development, Public Sector
"Shannon was extremely reliable, excelled at implementing solutions and engaging other team members towards a common purpose. Shannon is a team player who could always be counted on to put in more than her share of the work. Her dedication to continuous improvement or internal processes, to setting standards for team accountability, and to conflict resolutions make her uniquely great at any project. I can attest to her outstanding character and solid work ethic. I know that she will be a strong asset to any organizations for culture change initiatives."

— Quality Control Leadership, Manufacturing
“She’s a safe person to talk to with no judgment. She’s a sounding board for anything to do with people, company culture, unions—which is a lot of stuff we don’t have the capacity for or the skillset.”

— Chief Operating Officer, Construction
"Most people are unequipped for tough human conversations at work. Shannon intuitively hones in on deeper issues affecting personnel, while also understanding the potential pitfalls and legal mine fields."

— Lawyer, Human Rights
"Shannon will not give minimizing, pat answers to complex problems. She also will not do the repair work for you. She will, however, give you uncomplicated approaches, tools and techniques with a workable plan."

— Team Leader, Public Service